Privacy Policy
Effective Date: 14 June 2025

My Lunetra (“we,” “our,” “us”) is operated under WorldEscape LTD and is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our products, or otherwise interact with us.

1. Information We Collect

We may collect the following information from you:

• Personal Identification Information: Name, email address, billing and shipping address, phone number.

• Payment Information: Processed securely through our payment providers (we do not store your credit/debit card details).

• Order Information: Product purchases, order history, and related transaction details.

• Technical Data: IP address, browser type, device type, operating system, and browsing behavior via cookies or similar technologies.

2. How We Use Your Information

We use your personal data to:

• Process and fulfill your orders.

• Communicate with you regarding your purchase or inquiries.

• Improve our products, website, and services.

• Send promotional offers (only with your consent).

• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Shipping companies, payment processors, and marketing platforms necessary to operate our business.

• Legal Requirements: If required by law, court order, or government regulation.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings, but some features of our website may not function properly.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request corrections or updates.

• Request deletion of your data.

• Withdraw consent for marketing communications.

To exercise these rights, please contact us at:

 info@worldescape.co.uk / info@mylunetra.com.

7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

8. Contact Information

If you have any questions about this Privacy Policy or your personal data, contact us at:

info@worldescape.co.uk 

info@mylunetra.com

WorldEscape LTD – 7 Coronation Road,Dephna House, Launchese, London NW10 7PQ
UNITED KINGDOM

By using our website, you consent to this Privacy Policy and agree to its terms.